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NHU Residential Customers to be Surveyed

A small sample of NHU's residential customers will be randomly selected to participate in a survey to be conducted through the end of 2009.

On behalf of New Holstein Utilities and our power provider, WPPI Energy, The Dieringer Research Group (DRG) of Brookfield, Wisconsin, will survey residential customers on their opinions and perceptions about rates, reliability, customer service, communications, energy conservation, efficiency and renewable efforts.

New Holstein Utilities is encouraging any of our customers who receives a call from DRG to please assist us in continuing to work to improve the services available to our customers by participating in this short survey. The telephone interviews will be conducted in the evenings and on the weekends. Each interview is scheduled to last approximately 10 to 12 minutes. We understand this is a busy time of the year for families and we sincerely appreciate our customers taking the time from their busy schedules to participate in the survey. We want to know what our customers think and the feedback we receive from the survey is essential and valuable to us.

Thank you for assisting New Holstein Utilities in our efforts to provide our customers with the best service possible.